Effective Date: July 6, 2026
Company: CW Plumbing
CW Plumbing is committed to protecting your privacy and providing a secure online experience. This Privacy Policy & Terms of Use explains how we collect, use, and protect your information when you visit our website, request plumbing services, or communicate with our team.
1. Information We Collect
When you contact CW Plumbing, request an estimate, or schedule service, we may collect:
- Name
- Phone number
- Email address
- Service address
- Details about your plumbing, sewer, or drain service request
We may also collect limited technical information, including your IP address, browser type, device information, and website usage data, to improve website performance and user experience.
2. How We Use Your Information
We use your information to:
- Respond to service requests and estimate inquiries
- Schedule appointments and provide plumbing services
- Send appointment reminders and service updates
- Communicate regarding your project or service needs
- Improve our website and customer experience
- Comply with applicable legal requirements
We do not sell or rent your personal information.
3. Information Sharing
We may share your information with trusted third-party providers that assist with website hosting, scheduling, communications, analytics, payment processing, and other business operations.
We may also disclose information when required by law or to protect our legal rights.
4. Cookies
Our website uses cookies and similar technologies to improve functionality, remember user preferences, analyze website traffic, and enhance your browsing experience.
Cookies may be used to:
- Support essential website functions
- Improve website performance
- Understand how visitors interact with our website
- Improve online forms and service request experiences
Some website features may rely on trusted third-party services that use cookies or similar technologies.
Most web browsers allow you to manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.
5. Website Use
The information provided on this website is for general informational purposes only. While we strive to keep our content accurate and current, we do not guarantee that all information is complete, error-free, or continuously available.
All website content, including text, images, graphics, logos, and other materials, is the property of CW Plumbing and may not be copied, reproduced, or distributed without prior written permission.
6. SMS Communications
By checking this box, you authorize CW Plumbing to send automated SMS text messages regarding your estimate request, appointment scheduling, technician arrival updates, service notifications, project updates, and customer support communications.
Consent is entirely voluntary and is not a condition of purchasing services. Message frequency varies based on your interactions with us. Reply STOP to opt out or HELP for assistance. Message and data rates may apply.
7. Service & Scheduling Disclaimer
CW Plumbing strives to provide timely and reliable plumbing services. Appointment times are estimates and may be affected by weather, traffic, emergency service needs, material availability, or unforeseen conditions.
Additional work discovered during service may require changes to the original estimate. Any changes to the scope of work or pricing will be discussed before additional work is performed.
8. Limitation of Liability
To the fullest extent permitted by applicable law, CW Plumbing's liability is limited to the amount paid for the specific service performed.
CW Plumbing is not responsible for delays, damages, or service interruptions caused by circumstances beyond our reasonable control, including unforeseen plumbing conditions, weather events, supply delays, or third-party issues.